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Printer Troubleshooting


Check the following before calling for help. Chances are these simple steps will save you some serious cash!

Connections

Many printer problems are due to faulty connections.

  • Make sure that the printer is plugged in and power is on.
  • Check the USB or LPT connection on the back of your computer.
  • Make sure printer cables are in good condition. No kinks, serious twists and no duct tape holding things together. Use quality cables.
  • Power Cycle your printer (Turn it off and turn it back on).

 

Clear Print Queue

  • Click on START
  • Click on Control Panel
  • Select Printers and Faxes
  • Right Click on the Printer You're having trouble with
  • Select CANCEL ALL DOCUMENTS

Wait for all the documents to be canceled and try printing again.

 

Reset Print Spooler

  • Right Click on MY COMPUTER
  • Select MANAGE
  • Select SERVICES AND APPLICATIONS
  • Select SERVICES
  • Right Click on PRINT SPOOLER
  • Select RESTART

 

Printer Drivers

If your printer is printing goofy characters like ~[]`G^**^@nk then you probably have a corrupt printer driver. Try re-installing the driver for your printer.

Restart your computer.